Join Our Team
Join Our Team
We’re looking for intelligent, dedicated, and sociable individuals to join our team. Our mission is to offer delicious ice cream and unforgettable experiences to our community. We emphasize creating cherished memories with positive vibes and exceptional people, all within a professional setting.
CURRENTLY HIRING FOR PART TIME MANAGER & A PART TIME SUPERVISOR
Part Time Supervisor (18-30 hours/week)
Skills
Team leadership
Customer service/experience
Time management
POS (Point of Sales)
Corrective actions
People management
Supervisory skills
Organizational skills
Detail oriented
Punctual
Freaking cool and drama free
Job Description
Oversee a team up to 4 employees at a time. Oversee performance on a daily basis, take corrective action where necessary to ensure flow and function of South Swell, as well as work as a dipper during their shift.
Organize and ensure that employees perform duties and delegated tasks to the highest standard during their scheduled shift.
Complete opening/closing processes
Overall, our supervisor will carry out shop operations productively. The supervisor's job will be to ensure customer satisfaction and growth while maintaining a fun, clean, and safe environment.
Part Time Dipper
Experience and Qualifications:
Deeply understands and loves the South Swell customer and brand
Builds relationships with community and is a natural when it comes to communication with customers as well as peers
Responsive to feedback
Knows the current trends and how to inspire customers to have the fullest South Swell experience
Takes initiative without hesitation
Has basic POS (point of sales) knowledge
Has basic social media knowledge that works in harmony with the South Swell brand and community philosophy
Loves ice cream
Roles and Responsibilities
Initiate conversation and interacts with customers and community in natural and authentic, personalized way
Utilize technology to enhance customer experience
Dip a damn good ice cream bar
Share advice and product knowledge with customer
Keep stockroom, counters, glass, toppings and bathroom clean and tidy space at all times
Exhibit a willingness to learn and adapt
Collaborates with management and contributes to team in a positive, helpful, and respectful way
Keep toppings well-stocked throughout the day
Know what is selling well and report to management