Join Our Team

Join Our Team

We’re looking for intelligent, dedicated, and sociable individuals to join our team. Our mission is to offer delicious ice cream and unforgettable experiences to our community. We emphasize creating cherished memories with positive vibes and exceptional people, all within a professional setting.

CURRENTLY HIRING FOR PART TIME MANAGER & A PART TIME SUPERVISOR

Part Time Supervisor (18-30 hours/week)

  • Skills

    • Team leadership

    • Customer service/experience

    • Time management

    • POS (Point of Sales)

    • Corrective actions

    • People management

    • Supervisory skills

    • Organizational skills

    • Detail oriented

    • Punctual

    • Freaking cool and drama free

  • Job Description

    • Oversee a team up to 4 employees at a time. Oversee performance on a daily basis, take corrective action where necessary to ensure flow and function of South Swell, as well as work as a dipper during their shift.

    • Organize and ensure that employees perform duties and delegated tasks to the highest standard during their scheduled shift.

    • Complete opening/closing processes

    • Overall, our supervisor will carry out shop operations productively. The supervisor's job will be to ensure customer satisfaction and growth while maintaining a fun, clean, and safe environment.

Part Time Dipper

  • Experience and Qualifications:

    • Deeply understands and loves the South Swell customer and brand

    • Builds relationships with community and is a natural when it comes to communication with customers as well as peers

    • Responsive to feedback

    • Knows the current trends and how to inspire customers to have the fullest South Swell experience

    • Takes initiative without hesitation

    • Has basic POS (point of sales) knowledge

    • Has basic social media knowledge that works in harmony with the South Swell brand and community philosophy

    • Loves ice cream

  • Roles and Responsibilities

    • Initiate conversation and interacts with customers and community in natural and authentic, personalized way

    • Utilize technology to enhance customer experience

    • Dip a damn good ice cream bar

    • Share advice and product knowledge with customer

    • Keep stockroom, counters, glass, toppings and bathroom clean and tidy space at all times

    • Exhibit a willingness to learn and adapt

    • Collaborates with management and contributes to team in a positive, helpful, and respectful way

    • Keep toppings well-stocked throughout the day

    • Know what is selling well and report to management