JOBS

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We are looking to add smart, hard-working, friendly, and motivated people to the South Swell team. It is our goal to provide delicious and flavorful ice cream to our community, but most importantly, a fun and unique experience to remember and keep coming back to. We at South Swell see the value in creating memories surrounded by good vibes and good people while keeping a professional work environment. 

We are not currently hiring for the following positions, but feel free to send in a application so we have it on file!

 

FULL TIME SUPERVISOR

  • Skills

    • Team leadership

    • Customer service/experience

    • Time management

    • POS (Point of Sales)

    • Corrective actions

    • People management

    • Supervisory skills

    • Organizational skills

    • Detail oriented

    • Punctual

    • Freaking cool

  • Job Description

    • Oversee a team up to 4 employees at a time. Oversee performance on a daily basis, take corrective action where necessary to ensure flow and function of South Swell, as well as work as a dipper during their shift.

    • Organize and ensure that employees perform duties and delegated tasks to the highest standard during their scheduled shift.

    • Complete opening/closing processes

    • Overall, our supervisor will carry out shop operations productively. The supervisor's job will be to ensure customer satisfaction and growth while maintaining a fun, clean, and safe environment.

South Swell Dipper

  • Experience and Qualifications:

    • Deeply understands and loves the South Swell customer and brand

    • Builds relationships with community and is a natural when it comes to communication with customers as well as peers

    • Responsive to feedback

    • Knows the current trends and how to inspire customers to have the fullest South Swell experience

    • Takes initiative without hesitation

    • Has basic POS (point of sales) knowledge

    • Has basic social media knowledge that works in harmony with the South Swell brand and community philosphy

    • Loves ice cream

  • Roles and Responsibilities

    • Initiate conversation and interacts with customers and community in natural and authentic, personalized way

    • Utilize technology to enhance customer experience

    • Dip a damn good ice cream bar

    • Share advice and product knowledge with customer

    • Keep stockroom, counters, glass, toppings and bathroom clean and tidy space at all times

    • Exhibit a willingness to learn and adapt

    • Collaborates with management and contributes to team in a positive, helpful, and respectful way

    • Keep toppings well-stocked throughout the day

    • Know what is selling well and report to management

During the hiring process, you may be asked to complete a video introduction, or asked to attend a South Swell Hiring Event

Want to learn more and interact with us on social media? Make sure to follow us on instagram @southswellicecream