We are looking to add smart, hard-working, friendly, and motivated people to the South Swell team. It is our goal to provide delicious and flavorful ice cream to our community, but most importantly, a fun and unique experience to remember and keep coming back to. We at South Swell see the value in creating memories surrounded by good vibes and good people while keeping a professional work environment.
We are not currently hiring for the following positions, but feel free to send in a application so we have it on file!
FULL TIME SUPERVISOR
POS (Point of Sales)
Oversee a team up to 4 employees at a time. Oversee performance on a daily basis, take corrective action where necessary to ensure flow and function of South Swell, as well as work as a dipper during their shift.
Organize and ensure that employees perform duties and delegated tasks to the highest standard during their scheduled shift.
Complete opening/closing processes
Overall, our supervisor will carry out shop operations productively. The supervisor's job will be to ensure customer satisfaction and growth while maintaining a fun, clean, and safe environment.
South Swell Dipper
Experience and Qualifications:
Deeply understands and loves the South Swell customer and brand
Builds relationships with community and is a natural when it comes to communication with customers as well as peers
Responsive to feedback
Knows the current trends and how to inspire customers to have the fullest South Swell experience
Takes initiative without hesitation
Has basic POS (point of sales) knowledge
Has basic social media knowledge that works in harmony with the South Swell brand and community philosphy
Loves ice cream
Roles and Responsibilities
Initiate conversation and interacts with customers and community in natural and authentic, personalized way
Utilize technology to enhance customer experience
Dip a damn good ice cream bar
Share advice and product knowledge with customer
Keep stockroom, counters, glass, toppings and bathroom clean and tidy space at all times
Exhibit a willingness to learn and adapt
Collaborates with management and contributes to team in a positive, helpful, and respectful way
Keep toppings well-stocked throughout the day
Know what is selling well and report to management
During the hiring process, you may be asked to complete a video introduction, or asked to attend a South Swell Hiring Event
Want to learn more and interact with us on social media? Make sure to follow us on instagram @southswellicecream